SECURE CLOUD ACCESS

IF THERE IS NO EARLY DIAGNOSIS,
THEN THERE IS NO TIMELY TREATMEN

AUTONOMIC NERVOUS SYSTEM
​AND VASCULAR ASSESSMENTS

ONLINE TECHNICAL SUPPORT
LD Technology offers dedicated online technical support and assistance with software/ hardware installations .
Software patches and updates can be installed on your computer via remote access (internet required). 

Online Technical support is free only for the device under warranty.
If you are out of warranty, you may charge your card for the fees or replacement of accessories.
You may have the option to extend your warranty for 5 years for a flat fee per year.
For an extended warranty request, please, contact us.

COMPRISES

PROCEDURE

SOFTWARE INSTALLATION
SOFTWARE UPDATE
DRIVER INSTALLATION
ERROR MESSAGES
TESTINF OF HARDWARE

1. Download and run the ​​​​​​​​Teamviewer Quick support software.
After running the Teamviewer window will open with ID (9 digits) and a password (4 digits).

2. Send your ID and password to contact@ldteck.com. 
Please provide your device serial number (located on the bottom of the box) , your name  and phone number.

3. Don't close the Teamviewer window and don't turn off the computer.

You must be in front of your computer for technical support as we may need your input and assistance.  If you are not able to be in front of the computer,
you will then have to send a detailed email describing the issue or matter of your request.​

WARRANTY 
+1 305 379-9900.
+1 305 915-1399.
contact@ldteck.com.

TECHNICAL SUPPORT CONTACTS
​Contact one of our experienced customer service representatives.

OPERATING HOURS  (US Eastern Time Zone)​.

WE LOOK FORWARD TO HEARING FROM YOU. 

FULL NAME
PHONE
EMAIL
YOUR MESSAGE

MON.​ 9am-5pm
TUE. 9am-5pm
WED. 9am-5pm
THUR. 9am-5pm
FRI. 9am- 5pm
SAT. ​Closed
SUN. Closed

LD TECHNOLOGY

100 N. Biscayne blvd #502
33132, Florida, Miami
United States of America