support

LD TECHNOLOGY LLC is the manufacturer for The EIS, ES Teck and ITM System with agents and distributors worldwide.

PRE SALE SERVICES
We have developed a comprehensive distribution network. We pride ourselves on not only presales support but also post sales services. Our internationally acclaimed reputation is not only because of our world class products but also because of our impeccable service and high standards.

Apart from our dedicated distributors and agents worldwide, LD Technology employs a dedicated servicing department.

Currently we cater for private practices. We offer online training ( click here)
by approval instructors as well as consulting on integrating The Systems into existing practices. Our dedicated clientele bear testiment to our remarkable products and outstanding service. To schedule a FREE no obligation demonstration, please completes the contact us form and provide all relevant information, a local distributor will contact you very soon.

DELIVERY & INSTALLATION

Delivery time is typically 3 to 5 working days after confirmation of payment.

Our well trained staff is always available to better support you , from the simple installation process to general maintenance of The Systems.

Installation services are meticulously carried out. We guarantee our products to be zero defective.
Customer service and technical issues are well documented and resolved utilizing free remote software(Teamviever) . Rest assured your purchase through LD Technology will be a smooth and efficient process.
The installation requires an activation within a Pin code . i.e.the Pin code procedure
click here

Proactive and scheduled maintenance is carried out in order to prevent breakdown and ensure correct functioning and reserve the shelf life of The Systems. If your hardware device should become defective, LD Technology will replace your device as soon as possible during your first year maintenance program (free first year and renewable every subsequent year).

Unit return conditions click here>>>

We also have experienced computer technicians who would be happy to advise you on specific computer requirements.

Ask LD Technology about our fully installed ready to ship laptops only for US customers.

NEW !!!! Try the LD Products/Billing system
Financing and lease to own are available with monthly payments only for US customers

Call our hot line and speak with one of our experienced customer service representatives from Monday to Friday (9 am to 5 pm GMT) should you have any further questions.


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AFTER SALE SERVICES

LD Technology pride themselves on their after sales service and support.

Practitioner Support

ALL THE LD PRODUCTS'TRAINING ARE FREE click here LD policy


Certified instructors are available for practitioner support questions Monday to Friday 9am to 5pm EST and training via Internet (Team viewer technology).
To request an appointment for training online, please click here

The Case files' export/ import option facility(Telemedicine) of The Systems will enable patient case encoding files to be exported to any fellow user for reviewed and follow up (HIPPA compliant)

Technical Support
LD Technology offers dedicated technical support and assistance with software/ hardware installation errors via Internet (Team viewer technology).
Software patches and updates can be installed on your computer via remote access (internet required)
Our dedicated technical support staff is available via email Monday to Sunday 9am to 5pm EST
Technical support contact, click here>>

Marketing Support and Accessories order
LD Technology offer flyers, brochures and tri folds to help market your practice
For order accessories: Disposable electrodes or/and new Cables .
Major CC accepted

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Contact us>>>>

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LD TechnologyNew World Tower
100 N. Biscayne Blvd
Suite 500 Miami Florida 33132
Tel:  + 1 305 379 9900
Fax: + 1 305 468 3956
E-mail: albert.ldteck@gmail.com