UNIT RETURN
DO NOT RETURN THE UNIT WITHOUT PRIOR AUTHORIZATION FROM LD TECHNOLOGY.
The majority of problems can be solved over the phone. (I.e. Testing or Calibrating of the device) or by Internet (Team viewer software).
However, if the device does need to be returned, a Return Merchandise Authorization (RMA) number will be issued.
Please include the RMA number on the return package.
Any device sent in without a RMA number may NOT be serviced.
Place the instrument in its original packing material, if possible.
The instrument is fragile and should not be exposed to unnecessary abuse.
In the event the instrument needs to be returned to LD TECHNOLOGY, ALWAYS include the system’s cables so that the entire system may be checked.
Send the instrument to:
LD TECHNOLOGY
New World Tower
100 N. Biscayne Blvd Suite 500
Miami, FL, 33132
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